JOB VACANCY: Online Sales Administrator

JOB VACANCY: Online Sales Administrator

We are an Official Suzuki Motorcycle Dealer located in Mansfield Woodhouse, Nottinghamshire. This vacancy is for an Online Sales Administrator to continue building our impeccable reputation to a local, national and international customer base. As a small, growing company we’re looking for an enthusiastic, forward-thinking individual to take up the position of Online Sales Administrator. This role is fast-paced and provides the opportunity to grow with the business.

The role involves high integration with the stores team, external suppliers and customers, requiring a positive attitude alongside strong written and verbal communication skills. We currently hold a 9.4/10 rating on Trust Pilot and we’re looking for someone to continue providing this high standard of service.

We offer free on-site parking, though there are local transport links (both train and bus) accessible within a 5-minute walk.

Suzuki Service Manager

What are the main duties of the role?

  • Regularly liaising with suppliers
  • Communicating with customers via phone, e-mail or in person; recording orders and resolving problems
  • Processing online orders for clothing and parts from our website and eBay store via our order management system alongside supplier order portals when appropriate
  • Processing incoming clothing and parts, packaging and arranging delivery
  • Maintaining shared records such as a returns form and franking machine expenses

Skills & qualifications required:

  • Excellent written and verbal communication skills
  • Strong inter-personal skills
  • Highly organised
  • Flexible and helpful – providing support in other areas of the business if needed
  • Proficient in Microsoft Outlook, Word and Excel
  • GCSE English – C or above

Skills desired:

  • Experience in customer service or a similar administration role
  • Experience using an order management system
  • Knowledge / experience of motorcycles or the motorcycle industry

Working hours: Monday, Tuesday, Thursday, Friday 9-6pm and Saturday 9-5pm (39 hours).

Holidays: Twenty days per year, in addition to bank holidays

Salary: Negotiable; age, skill and experience dependent. For age 21 and over, minimum starting salary £17,000 per annum.

To apply: Please forward your CV and an accompanying cover letter via e-mail to: admin@twowheel.co.uk, alternatively send by post to:

Recruitment
Two Wheel Centre (Mansfield) Ltd
1-5 Priory Works
Mansfield Woodhouse
Nottinghamshire
NG19 9LN

The closing date for applications is Saturday 26th January 2019.

For further information, email admin@twowheel.co.uk

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